Data Deletion

ProSocial.AI Data Deletion Instructions

This page explains how Meta-related connection data deletion is processed for ProSocial.AI and how users can request deletion support.

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Meta data deletion flow

If a Meta user requests deletion of data associated with ProSocial.AI through Meta's required platform flow, ProSocial.AI processes that request through its server-side data deletion callback endpoint.

The application verifies the signed request received from Meta, identifies any stored Meta connection records associated with the supplied Meta provider user identifier, removes matching connection data where found, and records a deletion confirmation entry for auditability.

Status confirmation

After processing, the service issues a confirmation code and a status URL that can be used to review the result of the request.

In the current application, the status page is served at /meta/data-deletion-status with a request-specific confirmation code.

Direct deletion requests

If you need to request deletion of platform data outside the Meta callback flow, contact [email protected] and include enough information for us to identify the relevant account, campaign, or connected Meta record.

Deletion requests submitted through the Meta platform flow are processed through the application callback described above. Direct user requests can be sent to the contact email listed on this page and on the public contact page.